Watch our recorded webinar with The Service Corporation from 1st October, 2020
In our joint webinar, Per Ekvall (The Service Corporation) and Lars Nielsen (Solvemate) discuss how to handle increased ticket volumes during peak seasons to keep your customers happy and buying from you. No need to scale up your staff and certainly no need to keep your customers waiting (and potentially churning) when you’re using the right automation tools. Lars and Per will go over the most typical scenarios which customer service will experience in peak seasons and demonstrate how to solve them.