Solvemate Blog

News, Product

Get your Zen: Solvemate is now on Zendesk Marketplace

Bring back the Zen to your business with Solvemate! If you are a Zendesk Inc. customer, today you’re in luck: we’ve...

READ ARTICLE

Webinars

After several years of hype, is AI finally starting to make an impact on customer service? And are chatbots truly able...

READ ARTICLE

News, Product

If you are a Freshdesk customer in dire need of automating repetitive customer service requests - look no further.

READ ARTICLE

Customer Support

Customer experience is a hot topic across industries, and for a good reason: it contributes massively to your bottom...

READ ARTICLE

Customer Support

It’s the all too familiar customer experience. We’ve all been there. “We’ll get back to you in 3-5 business days.”...

READ ARTICLE

Chatbot, Customer Support

Many companies are interested in leveraging AI for their business, in particular for automating their customer service....

READ ARTICLE

Customer Support

This certainly isn't news anymore, but customer behaviour and expectations have changed dramatically in the last years....

READ ARTICLE

Customer Support

As the new year has just started - it's a great opportunity to think about the year ahead and see if we have our...

READ ARTICLE

Product

We work in close collaboration with our Solvemate clients to stay on top of how the virtual agents perform on their...

READ ARTICLE

Chatbot

The chatbot industry is still full of confusion. These 7 questions will support you in your search for the right...

READ ARTICLE