Solvemate, like most technology companies, does not only provide a service powered by its software, but it connects...
People will always be needed in customer service. Even if modern self-service solutions like chatbots resolve the...
No better time than now to set your priorities straight! Is your company ready to rock customer service in 2020?
Online shops, time to brace yourselves - it’s that time of the year again.
Chatbots are the solution to a lot of the problems present in many customer service organisations. In particular,...
In today’s digital business - experience is everything. When selling any product, you need to consider your...
Many companies are interested in leveraging AI for their business, in particular for automating their customer...
This certainly isn't news anymore, but customer behaviour and expectations have changed dramatically in the last few...
Today we’re releasing our brand new handbook, “Beginner’s guide to customer service chatbots”.
Customer experience is a hot topic across industries, and for a good reason: it has been proven to contribute...
How to combine AI and customer service?✌️ Can you offer better service, while lowering costs?
