Solvemate blog

September 17, 2020

4 must-have skills of a chatbot to make customers happy

  Ever had a frustrating experience with customer service? Microsoft's Global State of Customer Service Report 2019...

Jürgen | Customer Service, Chatbots, Integrations

February 3, 2020

Customer service in a new era of online shopping

  Since its beginning in the 2000s, the world of online shopping has been in a constant state of change. Instead of...

Jürgen | Customer Service, eCommerce

1