MOST RECENT

Chatbot, Facebook Messenger

Chatbots on Facebook: what's all the fuss about?

Customer Support on Social Media - are chatbots on Facebook the right way to go?   Over the last years companies like...
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Product

Beyond FAQs - “Routines” take self-service to the next level

Identifying your customers' intent is only the first step. Routines automates the second, enabling true self-service.
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