Online shops, time to brace yourselves - it’s that time of the year again.
Chatbots are the solution to a lot of the problems present in many customer service organisations. In particular,...
In today’s digital business - experience is everything. When selling any product, you need to consider your...
Many companies are interested in leveraging AI for their business, in particular for automating their customer...
This certainly isn't news anymore, but customer behaviour and expectations have changed dramatically in the last few...
Today we’re releasing our brand new handbook, “Beginner’s guide to customer service chatbots”.
Customer experience is a hot topic across industries, and for a good reason: it has been proven to contribute...
How to combine AI and customer service?✌️ Can you offer better service, while lowering costs?
Bring back the Zen to your business with Solvemate! If you are a Zendesk Inc. customer, today you’re in luck: we’ve...
After several years of hype, is AI finally starting to make an impact on customer service? And are chatbots truly...
If you are a Freshdesk customer in need of automating repetitive customer service requests - look no further.
