If you are a Freshdesk customer in need of automating repetitive customer service requests - look no further.
Solvemate has partnered with Freshworks by launching the Solvemate-app in theFreshworks Marketplace,a world leading app store for B2B software solutions.
The new integration resolves a common pain point of Freshdesk users - by reducing redundant ticket count and improving first contact response. Now, you can easily connect Solvemate to your existing Freshdesk CRM stack, allowing for better customer service, improved customer experience - and saved costs.
"Automation is in the vanguard of customer service” says Anand Venkatraman, VP of Partnerships at Freshworks. “By automating incoming requests, our joint customers can spend more time on what really matters: fostering a better customer experience that leads to longer lasting relationships.”