Solvemate blog

May 14, 2020

Key factors for a successful customer service automation launch

  Chat is one of the predominant channels used by businesses across the world to improve customer engagement. In the...

Karen | Webinars, AI, Customer Service, Service Experience, Chatbots

April 16, 2020

Thinking about getting a customer service chatbot? Read this first.

  It’s no secret that customers get annoyed when they have to wait in line. Whether it’s waiting 12 minutes before a...

Friederike | Chatbot, AI, Chatbots

July 19, 2019

How to combine AI and customer service?

  How to combine AI and customer service?✌️ Can you offer better service, while lowering costs?

Sara | Customer Support, Webinars, AI

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