“We’ll get back to you in 3-5 business days.” “Your call is very important to us, please hold.” Having to wait a...
Sara | Customer Support, Customer Service, Customer Experience, Service Experience, Chatbots
By 2020, we all know that AI is more than just a buzzword; in the workplace, it’s already causing major...
Solvemate, like most technology companies, does not only provide a service powered by its software, but it connects...
Chatbots are the solution to a lot of the problems present in many customer service organisations. In particular,...