Solvemate blog

July 2, 2020

Building the case for a customer service chatbot

  During my time at Solvemate, I have met and talked to hundreds of customer service leaders about the needs of their...

Christian | Insider, Product, Customer Service, Chatbots

May 7, 2020

5 benefits a support engineer will bring to your customers (and your product)

  Solvemate is still a fairly young company—we were founded in 2015—but we have dozens of chatbots in action...

Patrick | Insider, Product, Customer Experience, Service Experience

March 19, 2020

Want to design a world-class customer service chatbot? Not without UX testing!

  Chatbots have been all the rage for a few years now, with hundreds of companies - from startups to big enterprises -...

Linh | Chatbot, Product, Service Experience

December 17, 2019

Don’t drop the ball - Reliable 3rd Party Integrations

  Solvemate, like most technology companies, does not only provide a service powered by its software, but it connects...

Alex | Product, Chatbots

June 11, 2019

Get your Zen: Solvemate is now on Zendesk Marketplace

  Bring back the Zen to your business with Solvemate! If you are a Zendesk Inc. customer, today you’re in luck: we’ve...

Sara | News, Product

May 2, 2019

Solvemate launches on Freshworks Marketplace

  If you are a Freshdesk customer in need of automating repetitive customer service requests - look no further. 

Sara | News, Product

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