Let’s face it: 2020 has been quite an unusual year that nobody could have predicted to turn out like this. Many...
Chat is one of the predominant channels used by businesses across the world to improve customer engagement. In the...
Karen | Webinars, AI, Customer Service, Service Experience, Chatbots
How to combine AI and customer service?✌️ Can you offer better service, while lowering costs?
After several years of hype, is AI finally starting to make an impact on customer service? And are chatbots truly...
