Solvemate blog

December 3, 2020

5 customer service trends that will skyrocket your CX in 2021

  Let’s face it: 2020 has been quite an unusual year that nobody could have predicted to turn out like this. Many...

Christian | Webinars, Customer Service

May 14, 2020

Key factors for a successful customer service automation launch

  Chat is one of the predominant channels used by businesses across the world to improve customer engagement. In the...

Karen | Webinars, AI, Customer Service, Service Experience, Chatbots

July 19, 2019

How to combine AI and customer service?

  How to combine AI and customer service?✌️ Can you offer better service, while lowering costs?

Sara | Customer Support, Webinars, AI

June 10, 2019

Boost your customer experience with AI

  After several years of hype, is AI finally starting to make an impact on customer service? And are chatbots truly...

Sara | Webinars

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