Watch our recorded webinar with RingCentral from 8th December, 2020
In our joint webinar, Julien (Senior Director of Marketing, RingCentral) and Christian (Chief Customer Officer, Solvemate) discuss which strategies and tools will help you build a rock-solid customer service to meet your customers’ expectations of today and tomorrow.
Tune in to find out more about the crucial value which providing a personalised service experience brings to your business. Furthermore, we will explain how you will benefit from further tapping into customer service automation to enhance your CX, promote self-service and boost your agent’s productivity.
Christian Blomberg is Chief Customer Officer (CCO) and co-founder of Solvemate. Christian has spent the last decade in the SaaS industry across Copenhagen, San Francisco and Berlin. Previous to his work at Solvemate, he was responsible for partnerships, sales and international growth in various leadership roles at Contentful and Podio.
Julien Rio has more than 10 years’ international experience in Marketing & Communication positions across multiple industries in both B2B & B2C. As Senior Director of Marketing at RingCentral, Julien strives for empowering businesses to collaborate from anywhere and better serve customers. Keynote speaker, author and blogger, Julien regularly writes about customer experience, unified communications and marketing topics.