The Birth of Parky: Why Justpark Customers Fell in Love With Solvemate’s Chatbot
As a leading UK parking company connecting parking owners and drivers, JustPark needed to find a solution which
- provides instant answers 24/7,
- helps to keep their support team motivated
- scales the business while sustaining their high CSAT score.
Parky was born on 01.11.2019 and is one of JustPark’s most valuable support agents according to their CEO. So who is this guy and how is this even possible? Let us introduce you to JustPark’s favorite ticket-deflecting buddy: a chatbot made by Solvemate.
Head of Customer Support
Head of Customer Success
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