Customer Service Trends: How To  Skyrocket CX in 2021

In our joint webinar, Julien (Senior Director of Marketing, RingCentral) and Christian (Chief Customer Officer, Solvemate) discuss

  • Which strategies and tools will help you build a rock-solid customer service to meet your customers’ expectations of today and tomorrow
  • How to create a holistic approach to serve your customers the right way on the right channel
  • How to boost your CSAT to the next level by knowing exactly what your customers want

Tune in to find out more about the crucial value which providing a personalised service experience brings to your business.

Furthermore, we will explain how you will benefit from further tapping into customer service automation to enhance your CX, promote self-service and boost your agent’s productivity.


Julien Rio

Senior Director of Marketing


Christian Blomberg

Chief Customer Officer (CCO)

Leading brands rely on Solvemate

Watch Webinar Recording

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