Customer Service Trends: How To Skyrocket CX in 2021
In our joint webinar, Julien (Senior Director of Marketing, RingCentral) and Christian (Chief Customer Officer, Solvemate) discuss
- Which strategies and tools will help you build a rock-solid customer service to meet your customers’ expectations of today and tomorrow
- How to create a holistic approach to serve your customers the right way on the right channel
- How to boost your CSAT to the next level by knowing exactly what your customers want
Tune in to find out more about the crucial value which providing a personalised service experience brings to your business.
Furthermore, we will explain how you will benefit from further tapping into customer service automation to enhance your CX, promote self-service and boost your agent’s productivity.
Senior Director of Marketing
Chief Customer Officer (CCO)
Leading brands rely on Solvemate
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