How to Keep Your Customer Service From Getting Flooded on Black Friday
Learn how to reduce customer service enquiries during peak seasons by using the right automation tools
In our joint webinar, Per Ekvall (The Service Corporation) and Lars Nielsen (Solvemate) discuss how to handle increased ticket volumes during peak seasons to keep your customers happy and buying from you.
No need to scale up your staff and certainly no need to keep your customers waiting (and potentially churning) when you’re using the right automation tools. Lars and Per will go over the most typical scenarios which customer service will experience in peak seasons and demonstrate how to solve them.
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