Watch our recorded webinar with parcelLab from 30th July, 2020, to hear first-hand from experts.
Want to exceed expectations throughout your sales journey? 66% of customers start with self-service to help solve their requests before contacting a service agent (State of Global Customer Service 2019, Microsoft).
In our joint webinar, Angus (parcelLab) and Kelly (Solvemate) explain how you can use service experience technology to guide and accompany your customers at every stage of your sales journey. Learn to create a streamlined experience - internally and externally. Evaluate your customers’ specific needs to create actionable goals that will improve your service experience.