How to Create Meaningful Conversations with Customer Service Automation

In today’s digital world, customer expectations are sky high. Customers expect answers immediately, any time of the day or night. Understanding and meeting customer expectations is tough and the role of the customer service department is really challenging.

In this webinar you will learn:

• How chatbots can help you have meaningful real-time conversations with customers at scale
• How chatbot technologies differ and some ARE better than others
• Examples of real customer success with higher CSAT and Self Service rates